Symptom
In "Create Dunning Notices" app(App ID F150), the free selection parameter for Reconciliation Account(KNB1-AKONT) does not work as expected. The system is showing supplier items, even though only customers have been specified in the parameters.
Environment
SAP S/4HANA Cloud Public Edition
Cause
The free selection for the reconciliation account should contain the value as it is in the KNB1(Customer Master (Company Code)) table. For KNB1-AKONT(reconciliation account) length is 10 characters.
Resolution
For the free selections in the dunning run, the values must be specified exactly as they are stored in the KNB1(Customer Master (Company Code)) table. They should be entered in full length(10 characters) or in the same order as they appear in the database.
For example, the value for Reconciliation Account(KNB1-AKONT) currently entered in the Dunning 'Free Selection' is 10831. However, the correct value to use is 0000010831, as that is how it is stored in the KNB1 table.
Ensure that you add the leading zeroes to the value in the free selection.
Keywords
Dunning, Free Selection, Exclusion, Reconciliation Account, KNB1, AKONT, Create Dunning Notices. , KBA , FI-FIO-AR-2CL , Fiori UI for Accounts Receivable (Public Cloud) , Problem
SAP Knowledge Base Article - Public