3577748 - Rule Not Working For Relationship List

Adaptation/PDI Rule not working for List based value where the list contains more than one record.

• Login to C4C
• Navigate to Customer -> Contacts
• Open any Contact and Navigate to Relationship Tab (where relationship list has more than one records)
• Maintain any Dependency Rule (visibilty ,default , mandataory etc) where the property of this field depends on another field .
• Example : Field ABC's mandatory property depends on Field XYZ being initial .
• Now, if u click on first line item of the relationship tab, the set rules works correctly , whereas if we navigate to second or further line items  the set rules are not working.

This is a known behavior .

 Rule would imply for only first line item in a list .

The reason behind such behavior is that when a Adaptation/PDI rule or logic is applied to a TI screen, it is limited to the first line of action only . We cannot extend Rule behavior to other line items in a list.

This is an expected behavior for list type of field values.

List Type , Relationship, Rules. , KBA , AP-RC-UIF-FLX , Page Layout & Key User Configuration , Known Error