SAP Knowledge Base Article - Public

3577755 - How to Validate RSS Feed URL in News Feed Tile

Symptom

"live news not available" message appears in the News Feed Tile, even if certificate and RSS link format is maintained. 

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP Cloud for Customer

Reproducing the Issue

1. Login to C4C.

2. In the Home page locate the feed tile.

3. Notice that "live news not available" comes up in the tile.

Resolution

  1. In the web browser, search "RSS Validator".
  2. There appears numerous links (example: https://validator.w3.org/feed/, https://www.rssboard.org/rss-validator/).
  3. Select any of them.
  4. Enter the RSS link which should be validated and click on go.
  5. The result will be displayed, if it is a valid RSS feed or not.

See Also

https://me.sap.com/notes/2818316

https://me.sap.com/notes/3420946

https://me.sap.com/notes/3520157

Keywords

RSS Validator, Live news feed, Live news not available, RSS Feed URL , KBA , LOD-CRM-HOM , Home Page , How To

Product

SAP Cloud for Customer core applications 2502