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3577801 - Files are stuck in the processing folder within SAP Commerce Cloud.

Symptom

Files are stuck in the processing folder within SAP Commerce Cloud.

"message":"HOT_FOLDER:... Status [IN_PROGRESS]\nStep [DOWNLOADED] Node [...] Status [SUCCESS] Started [...] Ended [...] Duration [...]ms Message [Successfully read blob [...] of size [...]] Actions [none]","endOfBatch":false,"loggerFqcn":"org.apache.logging.slf4j.Log4jLogger","contextMap":{"CronJob":"","Tenant":""},"threadId":X,"threadPriority":5,"origin":"PLATFORM"}


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Environment

SAP Commerce Cloud

Product

SAP Commerce Cloud all versions

Keywords

Stuck, Hot, Folder, Hot Folder, status, success, in progress, import, file, processing, folder, azure, storage, unprocessed, polling, fetch, batch, size, project, properties, ccv2, commerce, hybris , KBA , CEC-SCC-CLA-ENV-CST , Cloud Storage , Problem

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