3577915 - Training Planner > Manager course rejection comments not available in the Learning UI

• When a manager rejects a training request in Training Planner, the rejection comments aren't visible in the Learning UI.
• The Training Planner manager course rejection comments are only seen in the "TrainingNeedsRejectedBySupervisor" notification.

SAP SuccessFactors Learning

1. User requests a course via Training Planner >
2. This user’s manager rejects the course > A rejection text is written >
3. The user receives the “TrainingNeedsRejectedBySupervisor” notification, and it contains the rejection text >
4. However, no one else can see or know the rejection text.

This is the expected system behavior. The comment entered by the manager while rejecting the request is only used in the “TrainingNeedsRejectedBySupervisor” notification. This comment isn't available in the Learning UI nor is it saved in the database. 

To have a different system behavior, it'd be possible to have an enhancement request (KBA 2090228) created for it, where the Learning Product Management team can further review and assess the requested functionality to be considered in a future release.

Template ID to Trigger to Receiver Map

learning, training, planner, manager, reject, rejection, reason, TrainingNeedsRejectedBySupervisor, text, notification, comment, database, not, visible, where, find, found, user, admin, administrator, administration, missing, ui , KBA , LOD-SF-LMS-TRA , Training Planner , LOD-SF-LMS-ITE , Items , LOD-SF-LMS , Learning Management System , Problem