Symptom
When attempting to post a supplier invoice in the system, the following error message appears:
"Profit center BBB (BBB represents a Profit Center number) not allowed for company AAA (AAA represents the Company ID)"
"Cannot determine account determination group for product XYZ (XYZ represents the Product ID)"
Environment
SAP Business ByDesign
Reproducing the Issue
- Navigate to General Ledger work center.
- Open Source Document View
- Apply the filter "Unposted Source Documents"
- Search for the affected Supplier Invoice.
- Observe the error message related to the incorrect profit center allocation.
Cause
The issue arises when a supplier invoice is created from a purchase order. When the journal entry is created for these documents, the system derives a profit center based on the information in the purchase order. If there is no cost center maintained in the purchase order, the system checks for the business residence, i.e., the Ship-To/Service Location. In this case, the Ship-To/Service Location is incorrectly set to the company, causing the profit center to default incorrectly. This misalignment occurs when the ship-to location is copied incorrectly or not updated during the invoice posting process.
Resolution
To resolve this issue:
- Correct the ship-to location on the supplier invoice.
- As Supplier invoices cannot be edited once posted, cancel the same and recreate with the correct ship-to location.
- Ensure that all profit centers are included in the list for mentioned company. Review the Profit Center Exclusions list for the company and add any missing or needed profit centers.
- Set Default Profit Center (if needed). If the purchase order lacks a cost center, and the ship-to/service location isn't sufficient to derive the correct profit center, set a default profit center:
1. Go to Business Configuration work center.
2. Click on Overview > Search for the Activity: Profit Center Derivation.
3. Click on Profit Center Derivation by Product Category for Inventory.
4. Maintain a suitable default profit center for the desired company. - After making these changes, try posting the supplier invoice again.
See Also
Keywords
Profit Center, Credit Memos, Incorrect Allocation, Supplier Invoice, Ship-To Location, SAP Business ByDesign, Financial Accounting. , KBA , SRD-FIN-GL , General Ledger , Problem
SAP Knowledge Base Article - Public