SAP Knowledge Base Article - Public

3578026 - Truncated Bank Account Number Displayed for an Employee in the Outgoing Payment File

Symptom

  • Truncated Bank Account Number is displayed for an Employee in the generated Outgoing File.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to the Payment Management work center.
  2. Go to the Payment Monitor view.
  3. Search for the relevant Payment ID.
  4. Open and download the respective Outbound File ID.
  5. It can be noticed that for a particular employee, the bank account number is truncated.

Cause

  1. Go to the Personnel Administration work center.
  2. Go to the Employees view.
  3. Search for the respective Employee ID.
  4. Choose Edit.
  5. Navigate to the Payment Information sub-tab under the Personal Data tab.
  6. Here the Account Number is displayed correctly.

The issue is caused due to some inconsistency.

Resolution

Perform a dummy change by deleting the Bank Account number of the respective Employee. Save the changes and maintain the Account Number again.

Keywords

Bank Account Number, Truncated, Outgoing File, Employee. , KBA , SRD-FIN-MOP , Payment Management , Problem

Product

SAP Business ByDesign all versions