SAP Knowledge Base Article - Public

3578050 - e-Verify FAN document digitization - Onboarding

Symptom

In Onboarding system the FAN (Further action of notice is now provided within the system upon Tentative Non-Confirmation notification for externals/new hires. This feature assist in gathering externals/new hires signature as well as be present in the Onboarding Documents for the company to retain.

This is intended to address these Use Cases, all of which are fairly common:

  • Any standard new employee being Hired in Onboarding, but whose E-Verify is encountering a TNC
  • For new employees that hired out of Onboarding, or whose Form I-9 was completed outside of Onboarding, must now be E-Verified, and have encountered a Tentative Nonconfirmation (meaning, they are potentially not employable or alternatively their documentation is incomplete) in E-Verify
  • For remote employees who are being E-Verified and are now encountering a TNC
  • For existing employees who must be authorized as a result of a federal contract that includes the Federal Acquisition Regulation (FAR) clause and are now encountering a TNC

Environment

SAP SuccessFactors Onboarding

Resolution

To activate this flow after candidate falls into Tentative non-confirmation the steps below can be taken to complete this process:

  1. Candidate enters in a mismatch scenario (Tentative non-confirmation)
  2. Upon that it will trigger within e-Verify process as Tentative Non-Confirmation task
  3. Within the Tentative Non-Confirmation task the FAN document is available to be downloaded in English or Spanish containing previous candidate information
  4. At this point the information can be reviewed and submitted or can be cancelled, depending the occasion
  5. This will trigger the step to the external users to follow which they can take action on "Take action to resolve this mismatch" which makes the flow to properly completed
  6. It will generate a task under Complete e-Signature on Tax forms to external user, also it will generate a document on Manage documents. The document also contains all the information provided by the external user and hiring manager can complete the steps upon validation of data
  7. The record will be under PENDING_REFERRAL and the move to REFERRED, so the case can be completed using following scenarios: NO_SHOW, NOT_AUTHORIZED_EMPLOYMENT and AUTHORIZED EMPLOYMENT

Keywords

obx, onb, compliance, e-verify, tentative, non, confirmation, compliant, FAN, further, action, notice , KBA , LOD-SF-OBX-EVF , Everify , How To

Product

SAP SuccessFactors Onboarding all versions