SAP Knowledge Base Article - Preview

3578067 - Costs and Usage tab is missing in Global Account

Symptom

You would like to monitor the SAP Business Technology Platform (SAP BTP) costs and usage. However in some Global Accounts, the Costs and Usage tab is missing.

In the below Global Account the "Costs and Usage" tab is available:



In another Global Account, only a "Usage" tab is present.


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Environment

  • SAP Business Technology Platform (SAP BTP)
  • Cloud Foundry (CF)
  • Release Independent

Product

SAP BTP, Cloud Foundry runtime and environment all versions ; SAP Business Technology Platform all versions ; SAP Integration Suite all versions

Keywords

SAP Business Technology Platform, cost and usage option, global account, forecast report, usage information, BTP Subaccount monthly usage cost missing, HTTP trace, Network Trace, Console Logs, Expert Chat, Usage, Service Usage, Usage Analytics, Service Billing   , KBA , BC-NEO-MET-REP , Metering Service for reporting on usage data , BC-CP-BILLING , Consumption support operations CoE, Billing , Problem

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