SAP Knowledge Base Article - Public

3578114 - HTML Preview option missing in Crystal Reports

Symptom

  • HTML Preview option missing.
  • Cannot find the option to view reports using the HTML Preview in Crystal Reports.

Environment

  • SAP Crystal Reports 2025

Reproducing the Issue

  1. In Crystal Reports, open a report.
  2. Under the menu "View", notice the option "HTML Preview" is missing.

       

Cause

  • The option to view the report in HTML in Crystal Reports has been removed from Crystal Reports 2025.

Resolution

  • To view the report in HTML format, view the report in SAP BI Launch Pad.
      
    1. In Crystal Reports, under the menu "File", select "Save", or "Save As"
    2. In the "Save" window, in the left pane, select "Enterprise", and logon to your SAP BusinessObjects BI server.
    3. Select a folder where to save the report, type a report name, and click "Save"
    4. In a browser, login to SAP BI LaunchPad.
    5. Navigate to the report, and view the report.

Keywords

CR, HTMLpreview , KBA , BI-RA-CR , Crystal Reports designer or Business View Manager , Problem

Product

SAP Crystal Reports 2025

Attachments

HTML_Preview_Missing.png