SAP Knowledge Base Article - Public

3578149 - getaddrinfo ENOTFOUND error when updating job application via API - Recruiting

Symptom

The following error occurs when updating job application via API: "getaddrinfo ENOTFOUND".

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Attempt to update a job application via API
  2. Receive error message "getaddrinfo ENOTFOUND..." in the response payload.

Cause

The API URL used to update the job application is incorrect e.g. the URL to update Job Application via API in Data Center 66 should start with https://api10.successfactors.com/odata/v2/upsert.

Resolution

Please refer to the following KBA to ensure you are using the correct API URL: 2215682 - SuccessFactors API URLs and external IPs

See Also

2215682 - SuccessFactors API URLs and external IPs

Keywords

payload, request, odata, header, authorization, post, keep-alive , KBA , LOD-SF-RCM-API , Webservices & APIs , Problem

Product

SAP SuccessFactors Recruiting all versions