3578182 - Unexpected Product Search Results in Sales Order

• When adding a new product into a sales order and filtering by keywords, the drop-down list shows incorrect results.
• For instance, entering the keyword "ABC" in the Product field returns the item "DEF", which is unexpected. (ABC, DEF represent the value of the product)

SAP Business ByDesign

1. Go to the sales orders work center view.
2. Create a new sales order, enter the mandatory General information.
3. Go to Items tab and add a new item, in the Product field enter "ABC".
4. In the drop-down list, the item "DEF" shows up, which is unexpected. 

The Product field in the sales order considers not only the product ID and description but also other product characters including the product category. In this case, the product category is ABC*, since it contains the keyword ABC, it is determined and shown in the value help drop-down list.

This is the correct system behavior as designed.

Refer to SAP guidelines (KBA [0002973358](https://me.sap.com/notes/0002973358))

Sales Order, Product Search, Incorrect Results, Product Field, Product Category, SAP Community, System Behavior, Filter Key Words. , KBA , AP-SLO-SO , Sales Order , Problem