SAP Knowledge Base Article - Preview

3578227 - Referrer's name shows original user's name in Employee Referral Program related mails when proxying as another user to refer candidate in Internal Career Site - Recruiting Management

Symptom

 ​[[RECRUITING_ERP_REFERREE_NAME]]​ token is configured in the following three Employee Referral Program related triggers:

  • Employee Referral Program Candidate added to General pool notification.
  • Employee Referral Program Candidate referred to a job requisition (new candidate).
  • Employee Referral Program Candidate referred to a job requisition (existing candidate).

When a user proxying as another user and referring a candidate to a job requisition from internal career site,  ​[[RECRUITING_ERP_REFERREE_NAME]]​ token shows the original user's name in received mail, not the proxied user's name.


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Environment

SAP SuccessFactors Recruiting Management

Product

SAP SuccessFactors Recruiting all versions

Keywords

RECRUITING_ERP_REFERREE_NAME, referree, employee referral program , KBA , LOD-SF-RCM-EML , Recruiting Emails and Notifications , Problem

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