3578227 - Referrer's name shows original user's name in Employee Referral Program related mails when proxying as another user to refer candidate in Internal Career Site - Recruiting Management

 ​[[RECRUITING_ERP_REFERREE_NAME]]​ token is configured in the following three Employee Referral Program related triggers:

• Employee Referral Program Candidate added to General pool notification.
• Employee Referral Program Candidate referred to a job requisition (new candidate).
• Employee Referral Program Candidate referred to a job requisition (existing candidate).

When a user proxying as another user and referring a candidate to a job requisition from internal career site,  ​[[RECRUITING_ERP_REFERREE_NAME]]​ token shows the original user's name in received mail, not the proxied user's name.

SAP SuccessFactors Recruiting Management

1. proxy as another user
2. access internal career site page
3. select a posted job requisition
4. use "Refer Friend to Job" button to refer a candidate to this job requisition
5. notification mail with original user's name received

It's an expected behavior.

At the current time, it's not suggested to refer a candidate from a proxied user.

RECRUITING_ERP_REFERREE_NAME, referree, employee referral program , KBA , LOD-SF-RCM-EML , Recruiting Emails and Notifications , Problem