SAP Knowledge Base Article - Public

3578582 - Unexpected Automatic On Account Payment Clearing From Bank Statement

Symptom

Bank statement transaction XYZ-1 is automatically allocated to business partner ABC.
As a non-self-initiated payment (for example: Incoming Bank Transfer) without document reference or fitting Rule for Analyzing Memo Lines the transactions is automatically allocated to customer, for example based on IBAN match in statement and business partner master data.

You do not expect, however, an automatic posting of the on-account clearing without accompanying clearing task.
Your applied business practice relies on postprocessing posted bank statements and to check on created On-Account Payment Clearings before posting.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to Liquidity Management work center.
  2. Go to Bank Statements view.
  3. Find the related bank statement XYZ.
  4. Open the bank statement in View All mode and go to Transactions tab.
  5. The Postprocessing Status of Item ID XYZ-1 shows as Not Required.

In Receivables work center, Payment Clearing view - corresponding clearing XYZ-1 shows as Completed.

Cause

Whether a Payment Clearing (Account) is automatically posted depends on applied Clearing Strategy assigned to business partner ABC (for example: 01 - Global Clearing Strategy).

In case an externally initiated payment does not directly clear a document, but is allocated against account - this represents an Overpayment in the first instance. 

In described scenario an automatic payment clearing will be created when the tick-box 'Create Manual Clearing Task If Overpaid' is left blank.

Resolution

  • In the Business Configuration work center navigate to the Overview.
  • Find the Clearing Strategies activity and enter Maintain clearing strategies.
  • Select the Clearing Strategy assigned to business partner ABC (for example: 01 - Global Clearing Strategy).

In case you strictly want to prevent automatic on-account clearings tick the check-box 'Create Manual Clearing Task If Overpaid'.
(If applicable you may also want to consider setting the same indicator for 'Create Manual Clearing Task If Underpaid'.)

As a result the Postprocessing status of transaction XYZ-1 will show as Required. 
You can directly navigate to Clearing Overview XYZ-1.

The Payment Clearing also shows as open under:
Receivables work center; Payment Clearing: Open Payment Clearings
Status: =Paid on Account

Keywords

KBA , SRD-FIN-CLM , Cash and Liquity Managment , Problem

Product

SAP Business ByDesign all versions