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SAP Knowledge Base Article - PreviewSymptom
In the Desktop Agent, the Entity Section in Table View does not display the Subject of the ticket in the ticket search system.
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Environment
- Agent Console Add-on
- SAP Cloud for Customer / Service Cloud V1
Keywords
Desktop Agent, ticket search, subject not displayed, Entity Section, Table View, Configure Agent Desktop, ticketObjectTableNew, tableColumns, Subject parameter. , KBA , LOD-CRM-SBS-AC , Agent Console Add-on , Problem
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