3578604 - Concur Expense Report is not Posted into Accounting due to Error Message: 'Account Determination Missing for Account Determination Group General Expenses'

• An expense report integrated with SAP Concur fails in the General Ledger Work Center.
• The error message displayed is: 'Account determination missing for account determination group XYZ. Choose the account determination for Costs. To define the account for chart of accounts 'DEF' go to tab 'General Expenses'. Enter a general ledger account for 'XYZ'.'

(XYZ represents the Account Determination Group)

(DEF represents the Chart of Accounts)

SAP Business ByDesign

1. Navigate to General Ledger Work Center.
2. Go to Concur view > Open the Expense Reports subview.
3. Select the "Erroneous Expense Reports" option.
4. Search for Report Key ID: 123 (123 represents the Expense Report).
5. The error message mentioned in the symptom section is displayed.

The Account Determination Group for General Expenses is not defined for XYZ. Follow the steps below to identify the Account determination group for the expense report:

1. Go to the General Ledger work center.
2. Go to Expense Reports subview. 
3. Select "Erroneous Expense Reports" option. 
4. Search for Report Key ID: 123.
5. Press "View" and select "View Business Transaction".
6. Go to the Source Data > Details subtab. 
7. Here we can see the missing G/L Account Information and the Expense Report Category.

Assign a G/L account to Account Determination Group XYZ:

1. Navigate to the Business Configuration work center.
2. Access the Overview view.
3. Search for the activity: "Charts of Accounts, Financial Reporting Structures, Account Determination".
4. Under Account Determination, select Costs.
5. Select the relevant Account Determination Profile.
6. Navigate to the General Expenses tab.
7. Press the Add Row button.
8. Enter the Account Determination Group for General Expense XYZ and assign the correct G/L account for General Expenses.
9. Press Save and Close tab.

 Now you are able to post the erroneous Concur Expense Report:

1. Go to the General Ledger work center.
2. Go to Expense Reports subview. 
3. Select "Erroneous Expense Reports" option. 
4. Search for Report Key ID: 123.
5. Click "Post" button. 

If the issue still persists, "Change Status to Failed" will need to be clicked and the process will need to be started again from the Concur side.

• 2882648 - Expense Report is not posted into Accounting due to Error Message: Account Determination Missing for Account Determination Group General Expenses.
• 2677518 - Error Message: Account determination missing for account determination group - Travel Expense - Non-Deductible. Choose the account determination for Costs. 

General Ledger, Expense Report, SAP Concur, Account Determination, Error Message, Account Determination Group, General Expenses. , KBA , SRD-FIN-GL , General Ledger , Problem