SAP Knowledge Base Article - Public

3578631 - Cannot save draft of job application because Save button is missing - Recruiting Management

Symptom

In external Career Site, candidate cannot save a draft of job application he's applying to because Save button is missing.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Login to Career Site
  2. Search and then apply to a job posting
  3. Notice that Save button is not available

Cause

The job requisition has Quick Apply switched on.

Resolution

Product Managers confirmed that this is behaving as expected, that is, Save button is not available on requisitions with Quick Apply switched on.

The idea of Quick Apply is to allow candidates (with no profile created yet) to easily apply on a job and create a profile at the same time by completing a short application form. There will be no Save button for the candidate to save a draft of application and complete it later on because they have no profile created yet in the first place.

In scenarios when logged in candidate (with existing profile) happen to apply on Quick Apply-enabled requisition, the Save button is also not available. Nonetheless, it is a best practice to include minimum fields on Quick Apply requisitions so that purpose, that is to quickly apply, will not be defeated. With that in mind, it is likely that applicants can complete the form in one go.

You may raise this as an enhancement idea through Customer Influence. Kindly see the KBA 2090228 - How to Submit Ideas for SAP SuccessFactors Products detailing how this process works.

Quick Apply is enabled in the requisition:

Quick Apply is disabled in the requisition:

See Also

2090228 - How to Submit Ideas for SAP SuccessFactors Products

Keywords

Save Button Missing Draft Application Quick Apply , KBA , LOD-SF-RCM-APP , Applicants and Job Applications , LOD-SF-RCM-JOB , Job Postings & Requisitions , Problem

Product

SAP SuccessFactors Recruiting all versions