SAP Knowledge Base Article - Preview

3578641 - Transported SAC Story tile is throwing an error: Failed to load UI5 component for navigation intent #XXXXXXX-YYYYY?StoryId=NNNNNNNNNNNNNN

Symptom

  • Transported SAC Story tile is throwing an error: Failed to load UI5 component for navigation intent #XXXXXXX-YYYYY?StoryId=NNNNNNNNNNNNNN
  • Transported Embedded SAC story tile throws an error: App could not be opened because the SAP UI5 component of the application could not be loaded. 
  • Browser Console log displays: Error in app component customer.sac.NNNNNNNNNNN: No descriptor was found


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Environment

SAP S/4HANA 2021 and higher

Product

SAP S/4HANA 2021 ; SAP S/4HANA 2022 ; SAP S/4HANA 2023 ; SAP S/4HANA 2025

Keywords

Customer.sac, SAC Story tile, Fiori, FLP KPI, Smart Business, Embedded SAC, story tile, Launchpad, Transport, Workbench Request, Source, Target System , KBA , CA-GTF-SB-S4H-SAC , SAP S4H embedded SAC UI integration , Problem

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