SAP Knowledge Base Article - Preview

3578649 - Unable to cancel bi-directional Sales Quotes in C4C

Symptom

For bi-directional Sales Quotes, the action "Set as Lost" is greyed out. Also the field Reason for Rejection is read-only. 


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer core applications all versions

Keywords

grayed out, bidirectional, ECC, sales document, sales order, not possible, cancellation, not able, not available , KBA , LOD-LE-CQP , Customer Quote Processing , LOD-LE-CQP-CO , Lean Sales Orders , Problem

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