Symptom
Hire a manager in future, for example 1/1/2026. Add a Job Information record for an user, event date is chosen to 1/1/2026 as well, however, the future hired manager could not be found under the Supervisor field.
Environment
SAP SuccessFactors Employee Central
Cause
The future hired manager is inactive "today".
Resolution
Currently, only the users whose status is active in EP could be searched out and set under Job Information< Supervisor field.
If you wish to request this feature, please log an idea with the Product Management team by following the instructions in the KBA 2090228 - How to Submit Ideas for SAP SuccessFactors Products
See Also
2385353 - User not appearing in a user field dropdown- EC
2090228 - How to Submit Ideas for SAP SuccessFactors Products
Keywords
manager, supervisor, search, active, inactive, ep, status , KBA , LOD-SF-EC-JOB , Job Information , Problem