SAP Knowledge Base Article - Public

3578684 - Inconsistent date in Print Form and in Web GUI apps of maintenance order in SAP S/4HANA Cloud Public Edition

Symptom

When printing maintenance order from app 'Find Maintenance Orders' in SAP S/4HANA Cloud Public Edition, the date appears inconsistent comparing with the date in Web GUI apps like 'Scheduling Overview'.

Environment

SAP S/4HANA Cloud Public Edition

Reproducing the Issue

  1. Open the 'Find Maintenance Orders' app.
  2. Search for the order and open it.
  3. Click the menu, then go to the Additional Functions menu.
  4. Select the Print option.
  5. Observe that the date appears inconsistent comparing with the date in Web GUI apps like 'Scheduling Overview'.

Cause

  • The 'Scheduling Start Date' in the Web GUI app 'Scheduling Overview' is displayed in UTC time zone, which is the system time zone.
  • In the print form, for example, JOB_CARD, the date's time zone is according to the Factory Calendar assigned to plant.

Resolution

  • In the print form, for example, JOB_CARD, the date's time zone is according to the Factory Calendar assigned to plant. Thus, it's possible that the time zone of Factory Calendar is different with system time zone.
  • This is standard behavior and does not require any changes.

Keywords

Find Maintenance Orders, Print, Scheduling Start Date, JOB_CARD, Factory Calendar , KBA , PM-FIO-2CL , Fiori User Interface (UI) for PM (Public Cloud) , Problem

Product

SAP S/4HANA Cloud Public Edition all versions