3578727 - Unable to Connect SAP Process Manager to LeanIX Integration

• Encountering issues while attempting to create an integration with SAP LeanIX instance.
• Receiving errors such as "LeanIX API synchronisation errors Could not retrieve input source fields from SAP".
• Encountering an HTTP failure response when attempting to map LeanIX fields to the dictionary.

Access Management for SAP Process Manager

1. Navigate to LeanIX Integration settings.
2. Attempt to map LeanIX fields to the dictionary.

Check the basic requirements mentioned on this page, and ensure you have setup an integration account in Signavio with an ‘API Edition’ license. For a detailed guide, see Setup in SAP Signavio. The credentials of that user account and the tenant ID are then entered in SAP LeanIX.

From the LeanIX documentation:We recommend creating a dedicated user account with an 'API Edition' license. This license enables seamless integration with SAP Signavio's API by bypassing the Single Sign-On (SSO) login process. A dedicated account also ensures proper access management and continuity.  

Make sure this user is an admin in SAP Signavio. If this user does not have admin rights in SAP Signavio, you require certain minimum access rights to effectively set up the integration and ensure proper synchronisation of data between the two systems as mentioned here: https://docs-eam.leanix.net/docs/sap-signavio-integration-authentication-against-sap-signavio#minimum-access-rights-for-integration

SAP Process Manager, LeanIX Integration, API synchronisation errors, HTTP failure response, Unable to connect. , KBA , BPI-SIG-CA-SEC-UM-AM , Access Management for SAP Signavio , Problem