Symptom
- Error message encountered when attempting to delete a specific folder/file in iContent server.
- The error message displayed is: "[fdirectory/file_name]: permission denied"
Environment
SAP SuccessFactors Learning
Reproducing the Issue
- Login to iContent server and navigate to the folder in question
- Attempt to delete the file or folder and the permission error occurs
Cause
The file name or folder name is too long and exceeds the length limit.
Resolution
Shorten the name first then try to delete again.
If you still face the error, please report a case to LOD-SF-LMS-PCM with details below:
- LMS URL
- iContent URL
- iContent account
Keywords
SAP SuccessFactors Learning, iContent, Delete Folder, Permission Denied, Error, Directory Name , KBA , LOD-SF-LMS-PCM , iContent , Problem
Product
SAP SuccessFactors Learning all versions