SAP Knowledge Base Article - Public

3578819 - Down Payment Processing Not Supported for Service Contracts in SAP S/4HANA Cloud Public Edition

Symptom

The system does not allow the creation of a down payment with reference to a Service Contract.

When attempting this, the following error message is displayed:

"Can't bill SD documents of type SVTB using billing type FAZ."

Environment

SAP S/4HANA Cloud Public Edition

Cause

This behavior is by design.

Down payment processing is not supported for Service Contracts in SAP S/4HANA Cloud Public Edition.

Resolution

Currently, it is not possible to create or process down payments for Service Contracts.

If this functionality is required, you can submit or support a feature request via the Customer Influence Portal:

  • Request ID: 306048
  • Description: Down payment for service contract billing plan

See Also

Keywords

down payment, service contract, billing type FAZ, SVTB, VF002, billing document, service billing, S/4HANA Cloud , KBA , CRM-S4-SRV-CTR-2CL , S4CRM: Service Contract (Public Cloud) , SD-BIL-IV-IB-2CL , Intercompany Billing (Public Cloud) , Problem

Product

SAP S/4HANA Cloud Public Edition all versions