Symptom
The system does not allow the creation of a down payment with reference to a Service Contract.
When attempting this, the following error message is displayed:
"Can't bill SD documents of type SVTB using billing type FAZ."
Environment
SAP S/4HANA Cloud Public Edition
Cause
This behavior is by design.
Down payment processing is not supported for Service Contracts in SAP S/4HANA Cloud Public Edition.
Resolution
Currently, it is not possible to create or process down payments for Service Contracts.
If this functionality is required, you can submit or support a feature request via the Customer Influence Portal:
- Request ID: 306048
- Description: Down payment for service contract billing plan
See Also
- KBA 2963059 - How to Submit Feature Requests for SAP S/4HANA Cloud Product
- Down Payment Request Handling in Accounts Receivable
Keywords
down payment, service contract, billing type FAZ, SVTB, VF002, billing document, service billing, S/4HANA Cloud , KBA , CRM-S4-SRV-CTR-2CL , S4CRM: Service Contract (Public Cloud) , SD-BIL-IV-IB-2CL , Intercompany Billing (Public Cloud) , Problem
SAP Knowledge Base Article - Public