3578896 - The discount is applied on the storefront Cart Page but Not reflected in the corresponding Cart Entry / Cart in Backoffice

The created Global Discount is applied on the Product offering when adding it to the cart in the SPA Telco Storefront.

However, when checking the relevant data in Backoffice by navigating to Marketing -> Order Statistics -> Carts to find the corresponding cart, the discount is not subtracted from the cart / cart entry.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

SAP Commerce Cloud, Composable Storefront, Telco and Utilities Accelerator

telcospa, telco, spatacus, tua, Discount Rows, Product Offering Price Alteration, Cart, Checkout, discount, cart entry, price alteration , KBA , CEC-YIC-TEA , SAP Commerce Cloud Telco-Accelerator , Problem