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SAP Knowledge Base Article - PublicSymptom
The following is the correct request to use when filtering Case's via Account using API in Service Cloud Version 2.
Environment
SAP Sales and Service Cloud Version 2
Resolution
Using preferred API development platform e.g Insomnia
The following GET request will filter Cases by Account.
https://<tenant URL>/sap/c4c/api/v1/case-service/cases?$filter=account.id eq <Account UUID>
Populate <tenant URL> and <Account UUID> with required values.
Keywords
Case, API, Filter, Account , KBA , CEC-CRM-CAS , Case Management for SAP Sales/Service Cloud , How To
Product
SAP Sales Cloud and SAP Service Cloud Version 2 1.0
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