Symptom
A goods and service confirmation contains a process communication error that states:
'Goods And Service Confirmation AAA cannot create a Supplier Invoice Request'
AAA means the goods and service confirmation ID.
Environment
SAP Business ByDesign
Reproducing the Issue
- Navigate to the Goods and Services Receipts work center.
- Go to the Receipts and Returns view, then Show by Documents sub view.
- Find and open document ID AAA.
- Click View All.
- Open the Document Flow tab.
- Notice the process communication error icon and click over it.
- Error is displayed: Goods And Service Confirmation AAA cannot create a Supplier Invoice Request.
Cause
The reason for the process communication error affecting goods and service confirmation AAA is that a custom ("Z") account assignment type ZZZ was used in it, but it was not configured to be used in business transaction "128 - Supplier Invoice Request" in Business Configuration activity Account Assignment Types.
ZZZ means the account assignment type.
Resolution
To solve the issue, maintain business transaction "128 - Supplier Invoice Request" for account assignment type ZZZ in fine tuning activity Account Assignment Types, option Maintain Account Assignment Types.
After that, it might be required to open a case with SAP Support for the failed backend message from sender party Goods And Service Acknowledgement to receiver interface Supplier Invoice Processing Invoice Verification In to be manually restarted by SAP Support, so the process communication error is cleared.
See Also
goods and service receipt; goods and service confirmation; supplier invoice request; account assignment type
Keywords
KBA , AP-ACC , Business ByDesign: Financial Accounting , How To