SAP Knowledge Base Article - Preview

3579219 - Users cannot see their Team's Opportunities

Symptom

It was assigned the access restriction rule  “1-Recommended: Territories, Employees (for Managers)” to one or more Employees. Due to that, it is expected that the specific user (or some users) should be seeing all Opportunities assigned to their name, Opportunities they are involved and also Opportunities from their teams.

However, this user(s) are not able to see the Opportunities from their teammates.


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer core applications all versions

Keywords

sales org, sales organization, organization unit, sales document, sales order, sales quote, lead , KBA , LOD-CRM-OPP , Opportunity Management , Problem

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