SAP Knowledge Base Article - Public

3579246 - DCD approvers not able to receive notificaiton to proceed with the further processing of DCD documents

Symptom

The functionality to send notifications to DCD approvers is required.

Environment

SAP S/4HANA Cloud Public Edition.

Reproducing the Issue

  1. DCD documents get blocked in app Manage Documented Credit Decision.
  2. No notification for the related DCD approver in Fiori launchpad.

 

Cause

The notification functionality necessitates the establishment of an approval hierarchy for DCDs.

This hierarchy must be activated within the Manage Credit Management Rules application, which requires an additional scope item 1QM.

Resolution

If the notification for DCDs is necessary, please initiate a case with the operations team to request the activation of scope item 1QM.

After the activation of scope item 1QM, please refer to this document for the requisite configuration steps (Approve Documented Credit Decisions).

Keywords

DCD notification, Manage Credit Management Rules, Approve documented credit decision, Manage Documented Credit Decision, Situation Type. , KBA , FIN-FSCM-CR-2CL , Credit Management (Public Cloud) , Problem

Product

SAP S/4HANA Cloud Public Edition all versions