SAP Knowledge Base Article - Public

3579352 - Title is displayed as garbled when trying to generate Japanese/Chinese document from action after login the system by URL on mobile (safari)

Symptom

Title is displayed as garbled when trying to generate Japanese/Chinese document from action after login the system by URL on mobile (safari)

Environment

SAP SuccessFactors Employee Central

  • Document Generation

Resolution

There is limitation in Safari browser when downloading document which have filenames in languages like Japanese, Chinese, Korean, etc.

Please use chrome browser in mobile when generating files with these names.

Keywords

Chrome, INC10824252, Korean , KBA , LOD-SF-EC-DOC , Document Generation , Problem

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Core 2411