Symptom
For a mass data run, for example Outbound Delivery Run, in its job monitor, there is a job failed with error description "Cancelled manually or by the system". In job log, there is information: Logon of user ABC in client * failed when starting a step.
*ABC represents business user technical ID.
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to work center Outbound Logistics, access view Outbound Delivery Requests under Automated Actions.
- Select a run, click View Jobs.
- Select Run Jobs in drop down, in the below there is a job with status "Failed" and with error description "Cancelled manually or by the system".
- Click View Job Log, there is information: Logon of user ABC in client * failed when starting a step.
Cause
Business user ABC scheduled a single or recurrence job for this run, however, before the run was executed, this user was locked, hence the job failed without application log.
Resolution
System standard behavior.
See Also
KBA: 2489565 - Period Closure Run cancelled because of Locked User
Keywords
Mass Data Run, Cancelled manually or by the system, Logon of user ABC in client, Job , KBA , AP-ODP , Outbound Delivery Processing , Problem
SAP Knowledge Base Article - Public