SAP Knowledge Base Article - Public

3579399 - Mass Data Run Failed With Error "Cancelled manually or by the system"

Symptom

For a mass data run, for example Outbound Delivery Run, in its job monitor, there is a job failed with error description "Cancelled manually or by the system". In job log, there is information: Logon of user ABC in client * failed when starting a step. 

*ABC represents business user technical ID.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to work center Outbound Logistics, access view Outbound Delivery Requests under Automated Actions.
  2. Select a run, click View Jobs.
  3. Select Run Jobs in drop down, in the below there is a job with status "Failed" and with error description "Cancelled manually or by the system". 
  4. Click View Job Log, there is information: Logon of user ABC in client * failed when starting a step. 

Cause

Business user ABC scheduled a single or recurrence job for this run, however, before the run was executed, this user was locked, hence the job failed without application log.

Resolution

System standard behavior.

See Also

KBA: 2489565 - Period Closure Run cancelled because of Locked User 

Keywords

Mass Data Run, Cancelled manually or by the system, Logon of user ABC in client, Job , KBA , AP-ODP , Outbound Delivery Processing , Problem

Product

SAP Business ByDesign all versions