SAP Knowledge Base Article - Public

3579632 - Account Colors in Visit Plan of Route Group from Dynamic Visit Planning

Symptom

In your DVP visit plans you notice that accounts are shown in different colors and you wonder the logic or meaning behind it.

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Go to the Dynamic Visit Planner work center.
  2. Open the Route Groups view.
  3. Open route group ABC (where ABC is the ID of a route group).
  4. Select the Visit Plans tab.

You notice accounts displayed with various colors.

Cause

The color of the account icon depends on the initial character of the account's name.

Resolution

This is the system standard behavior. This way users can see better accounts in the list.

Keywords

DVP, Dynamic, Visit, Planning, Route, Group, Plan, Account, Customer, Customers, Accounts, Random, Color, Colors, Colours , KBA , LOD-CRM-DVP , SAP Sales Cloud, dynamic visit planning add-on , LOD-CRM-ACC , Account , How To

Product

SAP Cloud for Customer core applications 2502