Symptom
In your DVP visit plans you notice that accounts are shown in different colors and you wonder the logic or meaning behind it.
Environment
SAP Cloud for Customer
Reproducing the Issue
- Go to the Dynamic Visit Planner work center.
- Open the Route Groups view.
- Open route group ABC (where ABC is the ID of a route group).
- Select the Visit Plans tab.
You notice accounts displayed with various colors.
Cause
The color of the account icon depends on the initial character of the account's name.
Resolution
This is the system standard behavior. This way users can see better accounts in the list.
Keywords
DVP, Dynamic, Visit, Planning, Route, Group, Plan, Account, Customer, Customers, Accounts, Random, Color, Colors, Colours , KBA , LOD-CRM-DVP , SAP Sales Cloud, dynamic visit planning add-on , LOD-CRM-ACC , Account , How To
Product
SAP Cloud for Customer core applications 2502