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SAP Knowledge Base Article - PreviewSymptom
You have created a survey with the type "Call script" but when attempting to access the Call Script while calling a Call list member, you cannot find the option to do so.
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Environment
- SAP Sales Cloud Version 2
- SAP Sales and Service Cloud Version 2
Product
SAP Sales Cloud and SAP Service Cloud Version 2 1.0
Keywords
Call Scripts, Manual Call Logs, CTI, Call Lists, Digital Selling Workspace, Sales Cloud Version 2, CNS , KBA , CEC-CRM-CALL , Call Lists for SAP Sales/Service Cloud , CEC-CRM-SUR , Surveys for SAP Sales/Service Cloud , How To
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