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3579780 - Some outbound emails are not visible in SOSB

Symptom

  • The application triggered multiple emails with different senders (user id) only some of them are visible in SOSB. But all can be found in SOST.
  • Sending application sets an address (for example, an e-mail address) instead of a user id as a sender. the emails are visible in SOST and missing in SOSB


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Environment

  • SAP Netweaver release independent
  • SAP S/4HANA release independent
  • SAPConnect

Product

SAP NetWeaver all versions ; SAP S/4HANA all versions

Keywords

SOSB, SOST, email, outbound email, own request, CL_BCS_MAIL_MESSAGE , KBA , BC-SRV-COM , Communication Services: Mail, Fax, SMS, Telephony , Problem

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