3579818 - Fail to import data to public dimension with hierarchy

• Error in job status: "An unexpected error occurred while trying to update the dimension data."
• Error in HAR trace: "The parent of [xxx] doesn't exist in the same hierarchy. Please add the parent to the hierarchy, or select another parent."

• SAP Analytics Cloud (Enterprise)

1. Create the import job.
2. Configure the data mapping with proper hierarchy.
3. Run the import job, it fails.

The parent of this member xxx doesn't exist in a hierarchy. Assuming this member xxx belongs to two hierarchies(HieA and HieB) and for each hierarchy it has a parent ParA and ParB. However by checking this the parent, the ParB doesn't exist in HieB, so this hierarchy data is not consistent.

Add the missing data to complete the hierarchy structure.

• 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
• Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
• 2487011 - What information do I need to provide when opening an incident for SAP Analytics Cloud?
• 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
• Search for SAP Analytics Cloud content using Google or Bing:
  
  • https://www.google.ca/search?q=site%3Ahttps%3A%2F%2Fapps.support.sap.com+SAP+Analytics+Cloud
  • https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fapps.support.sap.com+SAP+Analytics+Cloud
  • Note: Add relevant text or warning/error messages to the text search field to filter results.
• SAP Analytics Cloud Connection Guide
• Getting Started with SAP Analytics Cloud Expert Community page
• SAP Analytics Cloud Get More Help and SAP Support
• Need More Help? Contact Support or visit the solution finder today!

Your feedback is important to help us improve our knowledge base.

KBA , LOD-ANA-ML-MDM , Master Data Management , Problem