Symptom
- Some Lumira reports failing with "Error during script processing. Contact the Application Designer to resolve the issue".
- Same reports works in Lumira Designer.
- Unable to add comments in Lumira Reports.
- Lumira Server Logs shows:
2025 02 12 07:10:08.548|BI exception with class "BIBaseRuntimeException" and message "Error: Error performing commentary operation find with ID/Source CUID *******, reason: com.sap.ip.bi.zen.boe.commentary.CommentResponseException: The database used for comments did not start correctly. Please contact your system administrator..". See default trace for log ID
Caused by: org.mozilla.javascript.WrappedException: Wrapped com.sap.ip.bi.base.exception.BIBaseRuntimeException: Error: Error performing commentary operation find with ID/Source CUID ************, reason: com.sap.ip.bi.zen.boe.commentary.CommentResponseException: The database used for comments did not start correctly. Please contact your system administrator..
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Environment
- SAP BusinessObjects Business Intelligence Platform 4.x
- All Supported Operating Systems
- HANA Database
Keywords
Lumira, Error, Few reports, Commentary, script processing, BI launchpad, View, HANA, Linux , KBA , BI-LUM-SRV-ADM , Lumira Server BI Platform Admin, Auth, Security , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem
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