SAP Knowledge Base Article - Preview

3579923 - Unable to open some Lumira reports getting Error "Error during script processing. Contact the Application Designer to resolve the issue"

Symptom

  • Some Lumira reports failing with "Error during script processing. Contact the Application Designer to resolve the issue".
  • Same reports works in Lumira Designer.
  • Unable to add comments in Lumira Reports.
  • Lumira Server Logs shows:

2025 02 12 07:10:08.548|BI exception with class "BIBaseRuntimeException" and message "Error: Error performing commentary operation find with ID/Source CUID *******, reason: com.sap.ip.bi.zen.boe.commentary.CommentResponseException: The database used for comments did not start correctly. Please contact your system administrator..". See default trace for log ID

Caused by: org.mozilla.javascript.WrappedException: Wrapped com.sap.ip.bi.base.exception.BIBaseRuntimeException: Error: Error performing commentary operation find with ID/Source CUID ************, reason: com.sap.ip.bi.zen.boe.commentary.CommentResponseException: The database used for comments did not start correctly. Please contact your system administrator..


Read more...

Environment

  • SAP BusinessObjects Business Intelligence Platform 4.x
  • All Supported Operating Systems
  • HANA Database

Keywords

Lumira, Error, Few reports, Commentary, script processing, BI launchpad, View, HANA, Linux , KBA , BI-LUM-SRV-ADM , Lumira Server BI Platform Admin, Auth, Security , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.