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SAP Knowledge Base Article - PreviewSymptom
When choosing a business partner from the search help in Charm or ITSM sometimes the wrong user is filled. This could cause problems if the incorrect user is locked or flagged for archiving.
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Environment
SAP Solution Manager 7.2
Product
SAP Solution Manager 7.2
Keywords
itsm, charm, business partner, bp, flagged for archiving, locked, search help, partner function, input, select, solution manager, solman, change request management, it service management , KBA , SV-SMG-CM , Change Request Management , SV-SMG-SUP , Service Desk / Incident Management , Problem
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