SAP Knowledge Base Article - Public

3579976 - The fields NetDueArrearsDays and DueKeyDate are always zero for SAP08 in app Create Correspondence

Symptom

The fields NetDueArrearsDays and DueKeyDate are always zero for SAP08 in the app Create Correspondence, and cannot be displayed in the preview.

Environment

SAP S/4HANA Cloud Public Edition

Reproducing the Issue

  1. Open the app Create Correspondence
  2. Fill in the parameters and click the preview button
  3. The fields NetDueArrearsDays and DueKeyDate are always zero/are not displayed

Cause

The Standard Key Date for Due Dates and Compute Arrears for Clearing options are not selected.

Resolution

Before clicking on the preview button, click on Advanced Parameters, scroll to the bottom, and select Standard Key Date for Due Dates and Compute Arrears for Clearing. Then, the days of arrears in the preview can be displayed. For more details, see help portal Advanced Parameters for Correspondence.

Keywords

NetDueArrearsDays, DueKeyDate, SAP08, Create Correspondence, days of arrears, preview, xml, parameters, Standard Key Date for Due Dates, Compute Arrears for Clearing , KBA , FI-AR-AR-CR-2CL , Correspondence (Public Cloud) , Problem

Product

SAP S/4HANA Cloud Public Edition all versions