SAP Knowledge Base Article - Public

3580041 - Duplicate Feedback Request in Continuous Performance Management

Symptom

  • In Continuous Performance Management, when Asking for Feedback within an Activity and the popup window is cancelled, the request is still created, it results in the request being duplicated.
  • OR - The requests are getting duplicated anyway.
  • This issue does not occur in Continuous Feedback, only in Continuous Performance Management.

Environment

SAP SuccessFactors Continuous Performance Management

Reproducing the Issue

  1. Ask for Feedback in an Activity in Continuous Performance Management.
  2. Cancel the popup window.
  3. Proceed with creating a request anyway.
  4. A duplicate feedback request was created.

Resolution

The fix will be published to preview environment on 2th April and production environment on 7th May. 

Keywords

Continuous Performance Management, Duplicate Request, Cancelled Popup Window, Feedback Request, Ask for Feedback, SFSL-15046  , KBA , LOD-SF-CPM-FBK , Achievement Feedback, Get Feedback , Known Error

Product

SAP SuccessFactors Performance & Goals 2411