SAP Knowledge Base Article - Preview

3580247 - S4CRM: Updating (refresh) of an environment in Customer Engagement

Symptom

In the identification screen there is no refresh button, instead the refresh action is available under the actions menu. Therefore, the end user needs to click on the menu and select the refresh which causes an additional click.

KBA Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

  • SAP S4CRM for the releases:
    • S/4HANA 2021 
    • S/4HANA 2022
    • S/4HANA 2023

Product

SAP S/4HANA 2022 ; SAP S/4HANA 2023 ; SAP S/4HANA for customer management 2.0

Keywords

Aktualisierungsaktion, Kundeninteraktion, Identifikation , KBA , CRM-S4-IU , S4CRM: Utilities Industry , Problem

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