SAP Knowledge Base Article - Preview

3580312 - Purge Failure: No Country Specified or User's Country Not DRM Enabled

Symptom

  • An issue arises when attempting to purge a canceled onboardee using the DRTM Master Data Purge.
  • The system displays an error message stating "There is no country specified for this user or user's country is not DRM enabled."
  • The purge request fails, even when the "Ignore data retention time configuration for this purge request" option is checked.


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Environment

SAP SuccessFactors Onboarding

Product

SAP SuccessFactors Onboarding 2505

Keywords

Purge failure, DRTM Master Data Purge, No country specified, DRM enabled, Canceled onboardee, Error message, Data retention time configuration. , KBA , LOD-SF-OBX-GDP , Data Protection , Problem

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