SAP Knowledge Base Article - Preview

3580748 - SAP S/4HANA Cloud content channel in Work Zone: 500 Internal Server Error and/or 401 Unauthorized

Symptom

Accessing apps from a Content Channel coming from SAP S/4HANA Cloud in SAP Build Work Zone results in errors.

These can be seen in Dev Tools in the Network and Console tab:

  • 500 Internal Server Error
  • 401 Unauthorized 
  • Failed to update data via service

In the Kibana Logs it will state the following error:

  •  Error reading certificate from keystore  


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Environment

  • SAP S/4HANA Cloud 
  • SAP Business Technology Platform
  • SAP Cloud Foundry
  • SAP Build Work Zone, advanced edition
  • SAP Build Work Zone, standard edition

Product

SAP BTP, Cloud Foundry runtime and environment all versions ; SAP Build Work Zone, advanced edition all versions ; SAP Build Work Zone, standard edition all versions ; SAP Cloud Portal service all versions ; SAP S/4HANA Cloud Public Edition 2502

Keywords

SAP S/4HANA Cloud , SAP Business Technology Platform, SAP Cloud Foundry, SAP Build Work Zone, advanced edition, SAP Build Work Zone, standard edition, 500 Internal Server Error, 401 Unauthorized, Failed to update data via service, KeyStoreLocation, Key Store Location, ClientCertificateAuthentication, Client Certificate Authentication,  , KBA , EP-WZ-SM-ADM , Site Manager which provides site administration capabilities , Problem

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