Symptom
- The Quick Apply page is not appearing correctly.
- Long labels are not wrapping and require scrolling to the right to see the fields.
- Attachment fields (Resume, Cover Letter, etc.) are not visible.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Recruiting Management
Reproducing the Issue
- Apply for a Quick Apply job requisition.
- Notice that the page is not appearing correctly.
Cause
Apostrophes (') in one or more attachment field labels is causing a syntax error during page rendering. Apostrophes (') are special characters in programming code.
Resolution
To resolve the issue, review the attachment fields in the Job Application template. Remove the apostrophe (single quote) from the field label or replace the label with other terms.
- Resume
- Cover Letter
- Other attachment fields (multiattachmentselection type)
For instructions on editing application fields, refer to the KBA 2648131 - How to edit field labels in Application Template via Manage Templates - Recruiting Management.
Use the browser tool to identify the field:
- Press F12 (or right-click on the page and select Inspect) to open the browser's developer tool.
- Select the Console tab.
- Reproduce the issue.
- Check the error related to 'portalcareer'.
- An error appears: Uncaught SyntaxError: Unexpected identifier 'xyz'. (The text 'xyz' is part of the field label)
- In the Job Application template, search for the text to locate the field label.
See Also
Keywords
RCM, Job Application, Quick Apply, Display, Appear, Formatting, Wrap, Long Label, Attachment, Resume, Cover Letter, Missing, Apply, Single Quote, SyntaxError, multiattachmentselection , KBA , LOD-SF-RCM-APP , Applicants and Job Applications , Problem