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3581339 - IPS job failed with error: "Opening connection to backend failed: Timed out waiting for tunnel to open for tunnelId account"

Symptom

Identity Provisioning (IPS) job failed with the error, where SAP S/4HANA On-Premise system is involved:

"error=Connector cannot process more entities due to irreparable error Caused by: (102) JCO_ERROR_COMMUNICATION: Initialization of repository destination S4HANA_XXXX failed: Opening connection to backend failed: Timed out waiting for tunnel to open for tunnelId account:///xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx Caused by: Initialization of repository destination S4HANA_xxxx failed: Opening connection to backend failed: Timed out waiting for tunnel to open for tunnelId account:///xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx Caused by: Opening connection to backend failed: Timed out waiting for tunnel to open for tunnelId account:///xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx Caused by: Opening connection to backend failed: Timed out waiting for tunnel to open for tunnelId account:///xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx,".


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Environment

Identity Provisioning

Product

Identity Authentication 1.0 ; Identity Provisioning 1.0

Keywords

JCO_ERROR_COMMUNICATION, tunnelId, S/4HANA, irreparable, connector , KBA , BC-IAM-IPS , Identity Provisioning Service (IPS) , Problem

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