Symptom
- Responsive Rules does not work.
- When resizing the browser window, the Responsive Rules set are not respected.
- When applying multiple Responsive Rules to a Story in SAP Analytics Cloud, not all the Responsive Rules apply when resizing the browser window.
Environment
- SAP Analytics Cloud 2025.1.6
Reproducing the Issue
- In SAP Analytics Cloud, create a Story.
- At the bottom of the Story, for the option "Device", select a screen size.
- In the Builder pane, on the right, set the Responsive Rules for specific widget. Like set a different Height.
- At the bottom of the Story, for the option "Device", select a different screen size.
- In the Builder pane, on the right, set the Responsive Rules for specific widget. Like set a different Height.
- When viewing the Story in Edit mode, the Responsive Rules works as expected.
- Open the Story in View mode, and resize the browser window. Notice the Responsive Rules does not always apply.
Cause
- Browser zoom level was not set at: 100%
Resolution
- SAP Analytics Cloud only support browser view set at 100%
- Also Note: It is possible to use the browser developer tool to simulate the Responsive Rules in a browser, but note that while this is helpful to get a preview, it is neither guaranteed to be 100% accurate, nor a supported way of using a Story.
For reference, and more details, see the blog:
The New Optimized Story Experience: Mobile Enhancements
In the Frequently Asked Questions section, for the question on using the developer tool in a browser to test Responsive Rules.
Keywords
SAC, responsive rules , KBA , LOD-ANA-DES , Story Design & Visualizations , Problem
Product
SAP Analytics Cloud 1.0