SAP Knowledge Base Article - Preview

3581381 - Credit Status "Not Approved" and DCD Automatically Rejected Despite Sufficient Credit Limit - SAP S/4HANA Cloud Public Edition

Symptom

  • The net amount of a sales order or outbound delivery does not exceed the established credit limit, but the credit status of the document is automatically set to Not Approved.
  • The associated Documented Credit Decision (DCD) is automatically rejected by the SAP Workflow system and the DCD cannot be released manually, preventing further processing of the sales order or outbound delivery.


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Environment

SAP S/4HANA Cloud Public Edition

Product

SAP S/4HANA Cloud Public Edition all versions

Keywords

DCD get automatically rejected, Reprocess Workflow Events, Schedule Credit Management Jobs, credit status, Not Approved, Manage Documented Credit Decisions, Display Sales Order, Display Outbound Delivery. , KBA , FIN-FSCM-CR-2CL , Credit Management (Public Cloud) , Problem

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