SAP Knowledge Base Article - Public

3581382 - The workflow for supplier invoice is not triggered when using start condition Debit/Credit indicator

Symptom

When using start condition Debit/Credit indicator for supplier invoice workflow, the workflow is not triggered.

Environment

SAP S/4HANA Cloud Public Edition

Reproducing the Issue

  1. Execute app Manage Workflows for Supplier Invoices.
  2. Create workflow for parked invoice as completed.
  3. Maintain the workflow condition as below:
    Only start the workflow if all of the following preconditions are met:
    Debit/Credit Indicator  S (Debit)
  4. Save and activate workflow.
  5. Create supplier invoice and save it as completed.
  6. The workflow is not triggered.

Resolution

The supplier invoice workflow considers the document’s amount at header level. For an invoice, this would be the amount required to pay the vendor (Credit amount). In such cases, this indicator should be set as H (Credit).

Conversely, for a credit memo, this indicator should be set as S (Debit).

Keywords

workflow, supplier invoice, Debit/Credit indicator, parked as completed, start condition, Manage Workflows for Supplier Invoices , KBA , MM-FIO-IV-2CL , Fiori UI for Invoice Verification (Public Cloud) , Problem

Product

SAP S/4HANA Cloud Public Edition all versions