Symptom
When using start condition Debit/Credit indicator for supplier invoice workflow, the workflow is not triggered.
Environment
SAP S/4HANA Cloud Public Edition
Reproducing the Issue
- Execute app Manage Workflows for Supplier Invoices.
- Create workflow for parked invoice as completed.
- Maintain the workflow condition as below:
Only start the workflow if all of the following preconditions are met:
Debit/Credit Indicator S (Debit) - Save and activate workflow.
- Create supplier invoice and save it as completed.
-
The workflow is not triggered.
Resolution
The supplier invoice workflow considers the document’s amount at header level. For an invoice, this would be the amount required to pay the vendor (Credit amount). In such cases, this indicator should be set as H (Credit).
Conversely, for a credit memo, this indicator should be set as S (Debit).
Keywords
workflow, supplier invoice, Debit/Credit indicator, parked as completed, start condition, Manage Workflows for Supplier Invoices , KBA , MM-FIO-IV-2CL , Fiori UI for Invoice Verification (Public Cloud) , Problem