SAP Knowledge Base Article - Public

3581458 - Form I-9 Audit Trail Data Migration job failed due to unsigned Section 2 (US I9) or Section 3 (I9 Reverification) - Onboarding 1.0

Symptom

  • Form I-9 Audit Trail Data Migration job failed;
  • The error message states: "Failed because user does not have Section 2 (US I9) or Section 3 (I9 Reverification) signed."

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Execute Form I-9 Audit Trail Data Migration job from Onboarding 1.0 Super Admin.
  2. Error in excel: Failed because user does not have Section 2 (US I9) or Section 3 (I9 Reverification) signed.
  3. The candidate with the error did not have an open I-9 task in onboarding 1.0.

Cause

The candidate's Onboarding process has been archived.

Resolution

  1. Check if the onboarding process for the failed employee has been archived.
  2. If archived, restore the onboarding process.
  3. Re-execute the I-9 migration job.

See Also

Migrating Form I-9 Data from Onboarding 1.0

Keywords

Onboarding, Migration, Error, I-9, Unsigned, Data Migration, Failed Migration, Form I-9 Audit Trail Data Migration job, I-9 Migration, Migration job failed , KBA , LOD-SF-OBD-SCR , Software Changes, Services, Provisioning etc. , LOD-SF-OBX-COE , Co-existence with Onboarding 1.0 , Problem

Product

SAP SuccessFactors Onboarding all versions