3581484 - Inconsistency in Service Order Confirmation Pricing and Corresponding Journal Entry in SAP S/4HANA Cloud Public Edition

An inconsistency is observed between the service order confirmation pricing and the corresponding journal entry.

SAP S/4HANA Cloud Public Edition

The root cause lies in that the Journal Entry is posted for costs, with Journal Entry Type CO (Secondary Cost). In such a situation, the Journal Entry does not need to be the same as the "Pricing" tab of the service confirmation, which is for revenues.

Reconcile the costs by checking the costs involved for the items, i.e., to check the costs based on overhead for services, expenses, and manufacturing costs for products.

Service Order, Service Confirmation, Pricing, Journal Entry, Inconsistency, SAP S/4HANA Cloud Public Edition, Cost Element, Revenues, Reconciliation, Type CO, Secondary Cost , KBA , CRM-S4-BF-PR-2CL , S4CRM: Pricing (Public Cloud) , Problem