SAP Knowledge Base Article - Public

3581498 - An error occurs when clicking on "Finsh" button to complete the Orientation Step - Onboarding 1.0

Symptom

Redirect to error page when clicking on "Finish" button.

Environment

SAP SuccessFactors Onboarding 1.0

Reproducing the Issue

  1. Navigate to the Orientation Step in Onboarding 1.0.
  2. Click on "Finish" to complete the step.

Cause

Two panels with the same name.

Resolution

Make the panel as a single panel or change the panel name to something else.

To identify the affected panel, please open a case with SuccessFactors Onboarding Support team (LOD-SF-OBD-PAN) referring this KBA, also please provide:

  • Company ID:
  • Support Access:
  • ONB Account:
  • Data Center:
  • Environment(Production/Preview):

Keywords

SAP SuccessFactors Onboarding, Orientation Step, Error, Finish, Review Pages, Multiple Controls, Same ID , KBA , LOD-SF-OBD-PAN , Panels, Panel Designer , Problem

Product

SAP SuccessFactors Onboarding all versions